If you self-manage a short-term rental, you have probably fielded some challenging questions or requests from guests, including those that indicate guests would inadvertently – or intentionally – skirt your house rules.  Sticking to your house rules and booking...

Setting house rules is crucial to responsibly operating any vacation rental. Effectively communicating those rules holds equal importance but requires a little more social finesse. How do you come across as hospitable even as you tell your guests what they may and may...